Frequently Asked Questions
Please read our FAQ before sending us a message.
For all production items, our cut-off time is 3:00 PM and for all pass through (box-in box-out) items the cut-off time is 5:00 PM, Monday through Friday. Fresh ground beef orders should be submitted by 12:00 PM daily so we can complete our USDA test and hold program. If you have a special circumstance, we are flexible so please talk to your salesperson and arrangements can be made to have pre-cut inventory available.
We deliver to most areas 5 days a week. Certain outlying areas have specified delivery days and your salesperson can explain these to you.
We deliver throughout the West including Southern California, Northern California, Nevada, Hawaii and Arizona.
We do not have specific minimums as the product mix, frequency of orders, and proximity to our warehouse can impact the economics of making a drop. Please consult your salesperson to discuss your specific situation.
If you receive the wrong product, or are unhappy with what you received, call us or your salesperson immediately, we will issue you a return merchandise order number, and we will pick up and replace the product to your satisfaction.
Yes. Each day we grind over 26 different blends of beef. We also grind fresh pork, lamb, turkey, bison and poultry items.
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